Repairs & Maintenance
If you notice a repair or maintenance problem in your home, please report it to us as soon as possible so we can assess the issue and arrange the appropriate response.
Repairs are generally classified as either urgent or non-urgent.
If you have an urgent repair, please contact GROW as soon as possible so we can arrange assistance.
Emergency Situations
If there is an immediate threat to life or safety, such as a fire, serious flooding, major storm damage or a suspected gas emergency, please call 000 first.
Once the immediate emergency has been addressed, please also contact GROW calling 1300 60 67 68 or emailing Maintenance@grow.org.au to let us know what has happened.
To report repair, please submit a maintenance request to GROW with as much information as possible about the issue.
Providing clear details, and photographs where appropriate, can help us assess the repair and arrange the right service more efficiently.
Reporting a Repair
- your name and property address
- your preferred contact details
- a description of the problem
- when you first noticed the issue
- photographs, if available and safe to take
- any other information that may help us understand the urgency of the repair.
Maintenance Request Form
